COVID-19 Measures by Region

RCC has assembled an interactive chart of regulations and health and safety guidelines for retailers who are reopening or continuing to open during COVID-19.

Information includes:

  • Maximum number of people in store/ physical distancing requirements
  • Personal Protective Equipment required
  • Any rules in place for customer or employee screening
  • Rules in place for returns, fitting rooms, bagging and bulk bins

Please note interactive table may take a minute to load. Information on all provinces and territories is available – change column display to view more regions.

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Opening/Health and safety requirements by region

wdt_ID Requirements British Columbia Alberta Saskatchewan Manitoba Ontario Quebec Nova Scotia New Brunswick PEI Nfld & Lab Nunavut NWT Yukon
1 Retail reopening date (where applicable) Open - Not applicable since retailers were always allowed to open. Open as of May 14. Open as of May 19. Restaurants, gyms, childcare, and various personal services to reopen June 8. Open as of May 4. Open as of May 8-19: All retailers with an external-facing entrance may be open to the public. Retailers in malls are allowed to open in all regions except Toronto, Peel and Windsor.

No timing has been announced on when Phase 2 and 3 will occur or when retailers inside shopping malls can reopen. View retailers currently considered essential.
Open all across Québec as of June 19th. Open - Not applicable in NS. Retail businesses can still operate but must continue to practice social distancing.



Open as of May 8. Open as of May 22. Open as of June 8th. Open - Not applicable. Retailers who can maintain physical distancing requirements may stay open. Open - Not applicable. Retailers who can maintain physical distancing requirements may stay open Open - Not applicable. Retailers who can maintain physical distancing requirements may stay open
2 Retailers considered "essential"/ allowed to open All retailers allowed to open.

Seated food and beverage service and personal services businesses (barbers and nail salons, spas and tattoo parlours are allowed to open: food service establishments on May 19 (subject to the conditions in the order) and personal service businesses on May 19. They may only re-open with a Workplace COVID-19 Safety Plan including WorkSafeBC recommendations for food service establishments and personal services businesses.
All retailers allowed to open.

All retail stores, personal services such as hairstyling, chiropractic, physiotherapy and similar services will be permitted to open. Other personal body treatment services will not open until a date is determined later.
All retailers allowed to open.

All retail and select personal care services including hair salons, massage therapists, acupuncturists and acupressurists will be permitted to reopen on May 19.
All retailers and most personal services allowed to open. Grocery, pharmacy, convenience, gas stations, automotive, hardware, safety supply and garden centres are allowed to open. More information.







All retailers allowed to open. All retailers allowed to open.

Retailers must have an operational plan.
All retailers allowed to open.

Retailers must have an operational plan.





All retailers allowed to open.

Retailers must have an operational plan.
All retailers allowed to open.

A detailed operational plan for COVID-19 is encouraged but not required.
All retailers allowed to open.

Personal services, such as hair salons, barber shops, tattoo parlours, nail salons and massage therapists are closed until further notice
All retailers allowed to open.

Personal services, such as hair salons, barber shops, tattoo parlours, nail salons and massage therapists are closed until further notice
All retailers allowed to open.

Personal services, such as hair salons, barber shops, tattoo parlours, nail salons and massage therapists are closed until further notice
3 More information on "essential services" View list of BC retailers considered essential View list of Alberta retailers considered essential View list of Saskatchewan retailers considered essential View list of Manitoba retailers considered essential. View list of Ontario retailers considered essential View list of Quebec retailers considered essential View list of retailers considered essential for Atlantic provinces. Province has lifted all restrictions and allowed the retail sector to re-open View list of retailers considered essential for Atlantic provinces. View list of retailers considered essential for Atlantic provinces.
4 Opening hours Only changed for retail sale of liquor. Not prescribed Not prescribed Not prescribed Provincially, no restrictions.

Check your local Public Health Unit to see if there are additional restrictions in your area (e.g. mandated or recommended senior/vulnerable population hour).
Opening hours have now resumed to normal and retailers are able to open on Sunday. (View announcement - in French) Not prescribed. Not prescribed. Not prescribed. Not prescribed.
5 Curbside pickup rules Curbside pickup allowed. Curbside pickup allowed Curbside pickup allowed Curbside pickup allowed Provincially, curbside pickup is allowed.

Check local PHU to see if there are additional restrictions in your area (typically, around pay at curbside)
Curbside pickup allowed Curbside pickup allowed Curbside pickup allowed Curbside pickup allowed Curbside pickup allowed
6 Maximum number of people in store/ physical distancing requirements 2 metre physical distance between any 2 people is required at all times. 1 person (employees and customers) per 5 square metres of open retail space (deduct fixtures and displays from the retail space before making the calculation): required for food businesses, recommended for other retailers. Stores must allow for maintenance of 2 metre physical distancing between all customers and employees. Stores are encouraged to post maximum occupancy and set the maximum based on allowing maintaining 2 metre distancing. As of June 21, stores must allow for maintenance of 2 metre physical distancing between all customers and employees. Provincially, there are no restrictions.

Check local PHU to see if there are additional restrictions in your area (typically, either no more than 50 people, or no more than 1 person per 4 square metres of floor space).
Stores must allow for 2 metres of physical distancing between individuals. Stores must allow for 2 metres of physical distancing between individuals. Stores must allow for 2 metres of physical distancing between individuals. Stores must allow for 2 metres of physical distancing between individuals. Businesses that are too small to ensure physical distancing can have no more than 10 people on their premises at a time. Stores must allow for 2 metres of physical distancing between individuals.
Guidance For Retail Establishments suggests 50% of normal capacity (GUIDANCE ONLY).
For smaller businesses that cannot maintain physical distancing of at least 2 metres between persons, a maximum of 5 customers are allowed on premises at a time. Otherwise, 2 metres physical distance is required. Small retailers should restrict the number of customers to less than 10 at a time, or the number of people who can occupy the space while maintaining a two metre distance between them – whichever is less. For larger retailers, 2 metres distance between persons. Stores must allow for 2 metres of physical distancing between individuals.
7 Personal Protective Equipment required No specific PPE required except where persons come within 2
metres of one-another, e.g., alterations.
Business should take precautions including:
- Give staff information and post signs about physical distancing
- Regulate entry into stores to allow for physical distancing
- Washrooms have a regime in place for cleaning and sanitization - Ensure employees have access to hand sanitizer
- No more than 15 people can gather in a common area.

Business should take precautions including:
- Give staff information and post signs about physical distancing
- Regulate entry into stores and maintain single point of entry
- Washrooms have a regime in place for cleaning and sanitization
- Ensure employees have access to hand sanitizer
Business should take precautions including:
- Give staff information and post signs about physical distancing
- Regulate entry into stores and maintain single point of entry
- Washrooms have a regime in place for cleaning and sanitization
- No more than 10 people can gather in a common area - ensure employees have access to hand sanitizer
No specific PPE required at this time.

While no Public Health Unit has required PPE that we are aware of, some regions have additional requirements should a staff member choose to wear masks/gloves (typically, changing if soiled by cough/sneeze, proper handwashing procedures, or frequency of changing).
Procedure masks and eye protection are recommended in situations where 2 metres physical distancing cannot be maintained. View more information No PPE required. Recommendations include 2 metre physical distancing, frequent hand washing / hand washing facilities, hand sanitizer (min of 60% alcohol), enhanced cleaning and disinfecting of workplace - especially high touch areas. Consider physical barriers when physical distancing can't be maintained. Face masks are required in public buildings only when 2 meters of physical distancing cannot be maintained. No PPE required. Recommendations include 2 metre physical distancing, frequent hand washing / hand washing facilities, hand sanitizer (min of 60% alcohol), enhanced cleaning and disinfecting of workplace - especially high touch areas. Consider physical barriers when physical distancing can't be maintained. Use of non-medical face masks by employees is recommended if physical distancing cannot be maintained. No PPE required. Recommendations include 2 metre physical distancing, frequent hand washing / hand washing facilities, hand sanitizer (min of 60% alcohol), enhanced cleaning and disinfecting of workplace - especially high touch areas. Consider physical barriers when physical distancing can't be maintained. No guidance Place alcohol-based hand cleaners at entrances for use by customers. Not required, it is recommended that hand sanitizer is provided.
8 Employee screening Every employee must be asked if they are ill, or have symptoms of respiratory illness, as they enter the workplace. Employees who are ill must be sent home. Signage may
be an option.
Encourage employees to self monitor as well as utilize the ABTraceTogether App to help create a good tracing protocol across the province. All workers, especially those in constant contact with the public should self -monitor for symptoms and use the self-assessment tool.




Staff must use the self-screening tool before coming into work. Go to self-screening tool and stay home if feeling ill.





Ontario's retail guidance material recommends screening workers regularly for health issues. If anyone develops symptoms of COVID-19, implement procedures for reporting the illness and keep the worker away from others. View Ministry of Health's guidance on screening procedures.

Check your local PHU to see if there are additional restrictions in your area. Some PHUs have specific questions that they recommend asking employees during screening.
Quebec recommends screening employees regularly for health issues. The province has released advice on what to do if an employee tests positive for COVID-19. Determine if your workplace must implement a passive or active screening process. For more information on active screening, see page 11 of the Embracing the New Normal guide.

Keep records of visitor and employee log (with confirmation those individuals were actually screened), as well as orientation, training and inspections. NOTE: This is for employees and any visitors. It is not for customers. View more information.

Employee Self Monitoring. See Operational Plan Template. Prior to beginning work each day, every employee must sign and date the designated form with the following statement:
“I declare by signing this sheet/form that I have not been outside of PEI within the last 14 days and am not required to self-isolate.”
Employers should have plans in place for increased worker absences due to illness or self-isolation requirements and all businesses should have a workplace illness policy. See provincial guidance





Send employees home immediately if they have a fever, cough,
runny nose or sore throat.
If an employee is experiencing COVID-19 type symptoms, they should call 811 for information on assessment and
be assessed by a health professional before returning to work.
9 Customer screening Every customer must be asked if they are ill, or
have symptoms of respiratory illness, as they enter the workplace. Customers who are ill must be sent home. Signage is
an option.
Customers are not allowed entry if they are ill with COVID-19 Symptoms Customers are not allowed entry if they are ill with COVID-19 symptoms Customers are not allowed entry if they are ill with COVID-19 symptoms. Provide soap and water or hand sanitizer for customers entering the store No province-wide guidance on customer screening.

Some local Public Health Units have a customer screening protocol, with questions that they recommend asking customers during screening. Others, have requirements to place signage stating that customers experiencing symptoms should not enter.
The province recommends screening customers at the entrance. Retailers must post signs on entrances that stop people from entering the business if they have symptoms of respiratory illness (cough, fever, runny nose). Retailers must post signs on entrances that stop people from entering the business if they have symptoms of respiratory illness (cough, fever, runny nose). More information

Retailers must post signs on entrances that stop people from entering the business if they have symptoms of respiratory illness (cough, fever, runny nose). View template

Retailers must post signs on entrances that stop people from entering the business if they have symptoms of respiratory illness (cough, fever, runny nose).More information

Post signs on entrances that stop people from entering the
business if they have symptoms of respiratory illness
(cough, fever, runny nose).
Put a sign on business' front door or window asking people not to come in if:
- they’ve travelled outside Yukon in the past 14 days;
- they’re sick; or
- if they’ve been in contact with someone who is suspected or confirmed to have COVID-19 in the last 14 days.
10 Returns Returns are currently allowed. Washing hands or using hand sanitizer after handling returns is recommended. Returns are currently allowed. Suggest cleaning and disinfecting hard-surfaced products before putting them back on the sales floor and storing soft surface items for a period of 24 hours prior to resale. Returns are currently allowed. Apparel must be quarantined for 72 hours before returned for resale Returns are currently allowed. Returns are currently allowed. Returns are currently allowed Returns are currently allowed. Returns are currently allowed. Returns are currently allowed. Retailers are asked to consider quarantining returned items for 72 hours before placing them back on the sales floor. Returns are currently allowed. Returns are currently allowed. No guidance has been indicated. Returns are currently allowed. No guidance has been indicated. Returns are currently allowed. No guidance has been indicated.
Requirements

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